Q.Are your prices per vehicle or per person?
A: All prices are per vehicle.
Q: What are your hidden charges?
A: None. The price we give you is the full price you pay. Credit card surcharges, if any, are shown up front before you book online.
Q. What happens if my flight is delayed?

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A. Your driver will be kept aware of your flight's arrival time and will be waiting to pick you up whenever your flight does arrive. All at no extra charge.
Q. How do you use my scheduled airline arrival time to calculate my pick-up time?
A. When you make your airport transfer booking, you will supply us with your flight number and your flight’s scheduled arrival time. From here, we track your flight in "real time" so that whether your plane is on-time, early or late; we are aware of your flight status and will meet you based on your actual arrival time. We also factor in time you’ will need to collect your luggage at baggage reclaim.

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Q. How can i find you at the Airport ?
A.Your driver will be waiting for you in the arrivals holding a sign with the passengers name, the arrivals is located after the baggage and customs area.
Q. If I can not find my driver what should I do ?
A.In the unlikely event that you cannot locate your driver,he will call your mobile phone. If this should happen please keep your mobile phone switched on when it is safe to do so in the airport. You can also call our office using the emergency number on your reservation form.

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Q. I have lots of luggage, will there be room?
A. Each passenger has an allowance of one suitcase or similar and one hand baggage. If you are bringing a bike or golf clubs please mention this on the quotation form to ensure that a suitable vehicle is supplied. A larger vehicle will not necessarily be more expensive.
Q. Can I have a receipt?
A. Yes, your driver will be able to provide you with a receipt. If you are traveling on business and need a tax invoice, please let us know in advance.

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Q: Can I cancel my booking?
A: Yes - please refer to our terms and conditions.
Q. Can I book for more than 4 passengers?
A: Yes it is possible for us to cater for larger groups of more than 4 passengers. Please call us to enquire 0845 226 1014 or complete our Transfer Booking Form for a fixed price..
Q: What types of vehicles do you use?
A: We have a range of vehicles ranging from Standard and Executive Saloons, Estates, MPV's and MPV+ vehicles which can cater for up to 8 passengers plus larger coaches.

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Q. What happens if I cancel my trip?
A. You can cancel your booking at any time. A full refund will be given. For exact details, please check our terms and conditions.
Q. What does the price include?
A. one-way price will include a single journey, either from your arrival airport, to your accommodation or from your accommodation to your departure airport. A return booking includes both the arrival and departure transfer from airport to accommodation upon arrival and from accommodation to airport on departure. Unless stated otherwise, individual taxis will accommodate up to four passengers. All petrol costs and any road toll charges are included in the price.

Q: Can I pay in cash?
A:Yes, please pay the driver in Pounds Sterling (£) at the end of the journey,but we do require a credit/debit card to secure the booking. more

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Any journey cancelled less than 24 hours prior to booked time may result in a charge to the customer’s credit/debit card. The amount to be charged in such situation will be determined by Airport Transfers Yorkshire depending on the pick up distance/place/parking or other charges.

Any journey cancelled more than 24 hours prior to the booked time, the payment will be fully refunded to the customer's debit/credit card.

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